Accessibility

We are building a world class music venue for Bristol and our £48.8 million transformation project has begun. But that doesn’t mean the music stops when the work starts…

Bristol’s largest concert venue is spreading its wings and loudly and proudly presenting shows in venues of all shapes and sizes across the city, under the banner of Colston Hall Presents. On this page you’ll find all of the access information for the venues we’re presenting shows in throughout our transformation.

As the beat goes on across the city, our foyer building remains open. Launched in 2009 with facilities that significantly improved the overall experiences of our audiences, our iconic foyer space will continue showcase events and performances, give home to our box office and serve you delicious caffè latte from Colston Street Bar & Kitchen throughout our transformation. You can find all of the access information for Colston Hall’s foyer on this page.

Colston Hall Foyer Building

Our foyer building will remain open throughout the transformation project with access to our café, box office and any events/performances that we have.

Assistance

Colston Hall maintains an Access Register to help us help you when attending concerts. If you are on our Access Register then you are entitled to bring a Personal Assistant with you to aid and facilitate your attendance at the hall. There are certain criteria for admission to the Register and you will need to fill in a form. Box Office are happy to help you fill it in if required and a printed copy is available from the box office if you’d prefer. We will hold tickets for you pending return of your form.

www.colstonhall.org/access-register

The foyer is fully accessible with lowered counters at both the box office and café.

We have lifts to all floors.

Our accessible toilet facilities are situated on Lower Ground Level, Ground Level, Level 1 and Level 3 and are signposted in the building.

Registered assistance dogs are admitted.

Please contact our box office if you have any questions by telephone on 0117 203 4040 or by e-mail to hello@colstonhall.org

Colston Hall Presents

As we present shows in venues across the city we want to continue to make our events as accessible as possible. While we make every effort to make events presented by Colston Hall in other venues accessible for all, unfortunately there are some access limitations to some venues.

For your comfort and enjoyment we have collated some information regarding our partner venues.  For further information please contact the venues direct using the relevant links.

Please note that all information is correct at time of publishing.  We strongly advise any patrons requiring a little extra assistance to contact the venues direct.

Partner Venues

We have used icons to indicate which facilities are available at our partner venues.  Click here to view the Access Symbol Key.

Anson Rooms 

Richmond Building, 105 Queens Road, BS9 1LN

 Level Access from Gordon Road.

  

The Attic

1 North Street, Stokes Croft, Bristol, BS1 3PR

Tel: 0117 9245007
Website: http://www.fmbristol.co.uk/location

Band Film Studios

Unit 1 Whitby Road, Bristol. BS4 3QF

Tel: 0117 971 2233
Email: info@bandfilms.co.uk

  

Bath Forum

1a Forum Buildings, St James Parade, Bath, BA1 1UG

Tel: 0844 888 9991

  

Bristol Cathedral

College Green, Bristol, BS1 5TJ

Tel: 0117 926 4879
Email reception@bristol-cathedral.co.uk
Website: www.bristol-cathedral.co.uk

          

Clifton Cathedral

Clifton Park, Bristol, BS8 3BX

Tel:  0117 973 8411

  

The Crofters Rights

117-119 Stokes Croft, Bristol, BS1 3RW

Email: lewis@bloomsburyleisuregroup.com
Tel: 0117 2310079

The Exchange

72-73 Old Market St, Bristol, BS2 0EJ

Email: iwan@exchangebristol.com

Toilets not accessible for wheelchairs (as they’re on the 1st floor) but they have an agreement with the pub next door who have accessible toilets. If you would like a member of staff to accompany you to the pub, please let them know.

Fiddlers

Willway St, Bristol BS3 4BG

Tel: 0117 9873403
Email: info@fiddlers.co.uk

        

Folk House

40a Park Street, Bristol BS1 5JG

Tel: 0117 926 2987
Email:
admin@bristolfolkhouse.co.uk
Website: www.bristolfolkhouse.co.uk

Harbourside Amphitheatre

Explore Lane, Bristol, BS1 5LL

    

Hy Brasil Music Club

7-9 Baldwin Street, Bristol BS1 1RU

Tel: 0117 930 4370
Email: enquiry@hybrasilmusicculb.com
Website: www.hybrasilmusicculb.com

      

The Loco Klub  

Clock Tower Yard, Bristol, BS1 6QH

Tel: 0117 941 3857 | 07873708233
Email: info@locobristol.com
Website: www.locobristol.com

Louisiana

Wapping Road, Bristol, BS1 6UA

Tel: 0117 9265978
Email: thelouisiana@gmail.com

O2 Academy

1-2 Frogmore Street, City Centre, Bristol BS1 5NA

Tel: 0117 927 9227
Email: mail@o2academybristol.co.uk
Website: www.o2academybristol.co.uk

        

The Redgrave Theatre

Percival Road, Clifton, Bristol, BS8 3LE

Tel: 0117 3157 800 or 602
Website: https://redgravetheatre.com/

  

Rough Trade Records

3 New Bridewell, Nelson Street, Bristol, BS1 2QD

Tel: 0117 9290383
Website: www.roughtraderecords.com

          

St George’s Bristol

Great George Street, off Park Street, Bristol BS1 5RR

Tel: 0117 929 4929
Email: admin@stgeorgesbristol.co.uk
Website: www.stgeorgesbristol.co.uk

            

The Station

Silver Street, Bristol, BS1 2AG

Tel: 0117 947 7948
Email: info@creativeyouthnetwork.org.uk
Website: www.creativeyouthnetwork.org.uk/the-station

        

The Bristol Hippodrome

St Augustine’s Parade, Bristol BS1 4UZ

Tel: 0800 912 6971
Website: www.atgtickets.com/venues/bristol-hippodrome/

          

Thekla

The Grove, East Mud Dock, Bristol, BS1 4RB

Tel: 0117 929 3301
Email: office@theklabristol.co.uk
Website: www.theklabristol.co.uk

  

Trinity Centre

Trinity Road, Bristol BS2 0NW

Tel: 0117 935 1200
E-mail
info@3ca.org.uk
Website: www.3ca.org.uk/

      

Victoria Rooms

Queens Road, Bristol, BS8 1SA

Tel: 0117 331 4044
Email: music-resources@bristol.ac.uk
Website: www.bristol.ac.uk/music/contacts/

          

The Wardrobe Theatre

The Old Market Assembly, 25 West Street, Old Market, Bristol, BS2 0DF

Tel: 0117 902 0344
Email: info@thewardrobetheatre.com
Website: thewardrobetheatre.com

  If you need to use the step free access please contact the venue in advance.

  

Click below to view the Access Symbol Key.

Access Symbol Key

These icons have been designed by DisabledGo in consultation with disabled people and represent important information that disabled people have told us would be good to find out at a glance.

  • Access and Doors

    The venue has:

    – Level access or ramps or slopes leading to the entrance door

    – Level access inside, or easy or moderate ramps or slopes or lifts (platform or standard)

    – Sensor/push pad operated automatic doors, no doors at the main entrance or manual doors

    – Doors with a clear door width of at least 75cm throughout

  • Seat available

    A seat is available on the premises for customers. If not readily available it can be requested in advance.

  • Wheelchair accessible

    There are accessible toilets on the premises. The toilet must have:

    – A clear door width of at least 75cm

    – Step free access

    – Sufficient space for a wheelchair user to manoeuvre

    – Grab rails and drop down rails available

  • WC standard

    There is step free access to standard toilets on the premises. These are located on the ground or other floors accessible by lift.

  • Large Print available

    Large print information is available on the premises. Large print materials which are available ‘on request’ will be noted in the Additional Information section on the Detailed Access Guides but will not qualify for the large print symbol.

  • Hearing system

    A sound enhancement system is available at certain locations within the premises.

  • Parking

    Contact the venue for specific parking information. There is parking within 200 meters of the venue. This may be on street blue badge parking, a public car park or the venue’s own car park.

Accessibility Awards and Initiatives

  • Attitude is Everything improves Deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry.

    Colston Hall has been awarded Silver for Charter of Best Practice.

  • Bristol Dementia Action Alliance are part of an alliance of groups throughout the UK, working towards enabling communities to become more Dementia aware.

    Colston Hall is a holder of The Purple Angel to mark our efforts to further spread Dementia Awareness.

  • The Disability Confident Government scheme supports employers to make the most of the talents disabled people can bring to your workplace.

We’re building a
world-class
music
venue for Bristol