From September 2009 Colston Hall is completely accessible with a new set of lifts to all floors and a wheelchair area in the balcony. Patrons can now enter via Trenchard Street or Colston Street and access any floor via the lifts.
A system of ramps and lifts also provides access to Hall 2.
There are now more accessible toilets available in the new foyer building.
The Ticket and Information Office and the bars in the new foyer all have lowered accessible counters.
Please mention any accessibility requirements you have when booking your tickets.
Assistance
If you require assistance to attend an event at the Colston Hall, an assistant can be admitted free of charge. Please ask about ‘Essential Carer’ tickets when booking. If you prefer to be unaccompanied, assistance around, into and from the building will be provided by staff, if requested. Please ask about this.
Infra-red hearing system
On arrival, please contact a Duty Manager or Steward for loan of an infra-red necklet receiver, to be used in conjunction with your hearing aid.
Registered assistance dogs
Are admitted to the auditorium.
Accessible toilets
Our accessible toilet facilities are at stalls and balcony level and are signposted in the building.
Brochures
All our print is available in large print, braille or audio. To receive one of these either phone the box office on 0117 922 3686, or send them an email.
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